Get in Touch
We are always here to help...
All our products are handmade to order which allows us to easily cut bespoke lengths up to 140cm.
To order a bespoke length:
1. Select the product you like
2. Choose the closest length
3. Add to cart
You can then specify your bespoke length in the ORDER NOTE section in your cart.
Yes, we can manufacture all our shelves up to 200cm. There will be an oversized delivery charge of £28.50 on all orders above 140cm.
If you want to order an oversized shelf please fill out the contact form with the product details and size you require.
One of our team will get back to you with quote and if you are happy to proceed we will setup a bespoke order for you.
Please call us as soon as possible on 01403 823 921 or send an email to:
The return form will be inside the fitting instructions, just fill this out to ensure a speedy refund.
The customer is responsible for the returns postage cost.
If you can't find your form, download one below, print off an include it within your parcel.
We suggest using one of the courier comparison sites below. Parcel 2 Go or Parcel Monkey both offer great rates from multiple courier companies, giving you lots of choice. 👍
As soon as we receive the order back at our workshop we will issue you the full refund.
Our returns address is:
Ben Simpson Furniture,
Unit 6E Brickworks,
This will give you a better understanding of when you are likely to receive your order...
|Estimated Delivery||Thursday | Friday||Thursday | Friday||Monday | Tuesday||Monday | Tuesday||Wednesday | Thursday||Wednesday | Thursday|
The delivery date of your order will depend on which day you placed your order. We can't give an exact delivery day, however you will receive a delivery update from either DPD or Parcelforce.
- Email or Text Message giving you details about your delivery
- A second Email or Text Message providing you with a set delivery day.
- You should also receive in flight delivery options giving you a "SAFE PLACE" or "CHANGE DELIVERY DAY", along with a DELIVERY TIME SLOT.
Our Contact Details
Ben Simpson Furniture
Unit 6E - Rudgwick Brickworks,
Monday | 09:00 - 16:30
Tuesday | 09:00 - 16:30
Wednesday | 09:00 - 14:30
Thursday | 09:00 - 16:30
Friday | 09:00 - 16:30